A common question among many is “What is outsourcing?” Doing your best work requires outsourcing. You may be doing your business more harm than good if you’re so “do-it-yourself” that tasks are slowing down that aren’t part of your expertise, or if you spend too much time on tasks that don’t directly generate income. We will discuss “What is outsourcing?” and how it can benefit your business.
What is Outsourcing?
Outsourcing is the process of hiring another individual or company to handle business activities for you. This can be either domestically or internationally. It has become a common practice among companies that allow small and medium-sized businesses to gain services and skills they would usually find hard to develop. This can be because of either financial or manpower restrictions, or possibly a combination of both. This means you can grow your business as and when you need to, without any major investment.
Outsourcing also allows your business to focus on core competencies. And, more importantly, it allows you to cut costs and improve efficiency, all very much hassle-free. Business owners have realized that, over time, there are many reasons that companies, both big and small, outsource various jobs. However, the most prominent advantage seems to be the fact that it saves money.
Deciding What to Outsource
It All Begins with Lower Costs
The majority of the individuals or companies that provide outsourcing services are able to do the work for considerably less money. This is because they don’t have to provide benefits to their workers. Also, they have fewer overhead expenses to worry about. This is especially true if they are in a non-Western country, such as India or China.
Outsourcing also allows businesses to focus on other business issues while having outside experts take care of the details. A prime example of this would be knowing that telemarketing is the ideal way to get the word out in regards to a new product or service you are launching (either locally, nationally or internationally). However, admitting that it’s not really your forte. This is when you can hire an outsourcing company that provides these services. Therefore, you concentrate on preparing for an influx of inquiries as a result of the campaign.
This also means that a significant amount of resources and attention that might fall on the shoulders of management professionals can be used for more important, broader issues within the company. Often times, the specialized company that handles the outsourced work is streamlined and will normally have world-class capabilities and access to new technology that a growing company simply couldn’t afford to invest in on their own. Additionally, if a company is looking to expand, outsourcing is a cost-effective way to start building foundations in other countries as well.
Different Outsourcing Categories
Today, most freelancers or outsourcing providers will fall into one of the following categories, in regards to the services that they provide their clients. Some will even offer several of these:
- Inbound Customer Service
- Outbound Telemarketing
- Web Design & Development
- Back Office / Admin Support
- Virtual Assistant Services
- Accounting and HR Management
- Marketing & Sales Support
Outsourcing will ultimately give away some of your business tasks that an independent entity can be easily manage, making life easier for business owners. And, along with being able to pass on these tasks to someone more experienced than yourself (or your company), you will be able save money most of time.
These are just the basics of “What is outsourcing?” Regardless of what area your business you might be thinking about outsourcing, the bottom lime here is that taking part in this extremely worthwhile activity will give you the opportunity to expand your business at the same time as saving costs.
Contact us here at Centennial Arts with the link below for more information!